Free Standard Shipping on all Canadian orders over $150 CAD & US orders of $200 CAD

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Shipping

All orders are shipped within 2 -3 business days of the order being placed. If there is a delay, we will contact you.

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Shipping Options

We offer free standard shipping on orders within North America for purchases over $200 CAD before taxes.

Canada
Standard Shipping | 3-9 Business Days | $12.50 
Express Shipping | 2-3 Business Days | $25.00 

USA
Standard Shipping | 4-8 Business Days | $17.50

Express Shipping | 2-4 Business Days | $35.00

International

Price options are calculated at checkout

Please account for delays due to customs if you’re located internationally.
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Redirecting an Order

We are unable to re-route packages after items have been shipped, so please ensure all shipping details are accurate. All packages with incorrect shipping details will be returned to our office and reshipped upon arrival, prolonging your shipping window. We want you to get your package as quickly as possible!

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Pricing

Our prices are quoted in Canadian dollars.

At the final payment page, the price will be displayed and charged in Canadian dollars. Your credit card company will convert that amount based on the day’s current exchange rate. Visit http://www.xe.com/ for up-to-date rates

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Taxes & Duties

Prices displayed on our website do not include taxes. Sales taxes will be added at checkout for orders being shipped within North America. All international orders are subject to duties & taxes which we are not responsible for.  

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Packaging

Each and every order comes with an OJOIE fabric pouch and a OJOIE matchbox. If you need additional packaging for gifts or would like a note written inside, please email us with your order number and we’ll happily do so.

Receipts are not enclosed in the box – they are emailed to you separately, so if it is a gift, not to worry!

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Stock Availability

We do our best to keep stock listing up to date. If however, stock availability has changed, we will inform you by email with an approximate time frame on a restocking date.